Shipping policy

Shipping Policy

Last Updated: January 2025

1. Processing Time

• Orders are processed within 3 – 5 business days (excluding weekends/holidays).

• Delays may occur during peak seasons.

2. Shipping Partners

• We partner with Shopify carrier partners for fast, reliable fulfillment.

• Shipments may originate from multiple locations.

3. Delivery Times

• Canada: 3 – 7 business days. (Varies by Province)

• USA: 5 –10 business days. (Varies by State)

• International: 7 – 28 business days (Varies by Country).

4. Shipping Costs

• Free Shipping: Orders over $200

• Standard Rates: Calculated at checkout based on order amount/destination.

5. Tracking

• Track your order via the link in your confirmation email.

• Contact info@jeruinc.com for lost/delayed packages.

6. Split Shipments

• If your order contains multiple products, they may ship separately.

• You’ll receive multiple tracking numbers.

7. Customs & Duties

• International customers are responsible for customs fees.

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